Requirement: On an incoming Email in CRM, if body contains words like Urgent, Critical than it should create task for it and assign to the intended team.

Resolution: Workflow for it.

Create a workflow as per following screens:

1. Workflow:

2. Condition in Detail:

3. When condition is true, create task with following properties:

Note: HTML tags will be included in description, to filter them custom workflow step is required.

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Hope it helps!