Browser Support for CRM 2015

Supported versions of Internet Explorer

The following two sections list the supported operating systems and versions for the Microsoft Dynamics CRM web application when you run Internet Explorer.

Supported operating systems when you use Internet Explorer

The following operating systems are supported for the Microsoft Dynamics CRM web application:

  • Windows 8.1 supported when you use Internet Explorer 11
  • Windows 8 supported when you use Internet Explorer 10
  • Windows 7

Supported versions of Internet Explorer

The Microsoft Dynamics CRM web application can run in any of the following Internet Explorer versions:

  • Internet Explorer 11
  • Internet Explorer 10

ImportantImportant

Although you may be able to use Internet Explorer 8 or Internet Explorer 9, those web browsers are not recommended and are not supported with this version of Microsoft Dynamics CRM.

Using plug-ins or other third-party extensions in your browser can increase load times on pages with lists of data.

Supported non-Internet Explorer web browsers

The Microsoft Dynamics CRM web application can run in any of the following web browsers running on the specified operating systems.

  • Mozilla Firefox (latest publicly released version) running on Windows 8.1 or Windows 8, or Windows 7
  • Google Chrome (latest publicly released version) running on Windows 8.1 or Windows 8, or Windows 7, or Google Nexus 10 tablet
  • Apple Safari (latest publicly released version) running on Mac OS X 10.8 (Mountain Lion), 10.9 (Mavericks), or Apple iPad

Source: Technet

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{News} Supported configurations post CRM 2015 and beyond

Changes in supported platform software

For the next release, we’re removing the following operating systems from our Microsoft Dynamics CRM Server support matrix:

  • Windows Server 2008
  • Windows Server 2008 R2
  • Windows Small Business Server (All versions)

We’re removing the following SQL Server versions from our Microsoft Dynamics CRM Server support matrix:

  • Microsoft SQL Server 2008
  • Microsoft SQL Server 2008 R2

We’re removing Microsoft Dynamics CRM for Outlook support for:

  • Windows Vista
  • Windows Server 2008 Remote Desktop Services
  • Windows Server 2008 R2 Remote Desktop Services
  • Microsoft Office 2007

Our current plan for Microsoft Dynamics CRM Server is to target only Windows Server 2012, Windows Server 2012 R2, and SQL Server 2012 for the next release time frame.

Note that we’re exploring support for SQL Server 2014 with Microsoft Dynamics CRM Server, but we haven’t made a decision at this time.

Changes in items specific to the CRM application

Client API (JS)

We’re removing the following client SDK (JavaScript) APIs:

This means that if your customizations are using any of these API commands, your code will likely break after you upgrade CRM.

We’re modifying the possible return values from Xrm.Page.ui.getFormType to remove the Read Optimized and CRM 4.0 QuickForm Types. This means that we’re removing two values from the possible results of getFormType. However, it’s unlikely that your code will be affected by this because we removed the forms types in CRM 2013.

Please see Client-side Context Reference for CRM 2013 for alternative methods to use

Form system

We’re removing the following form items:

  • Read-optimized forms
  • CRM 2011 forms that were updated in CRM 2013

This means that you must upgrade your forms to use the new CRM 2013 form system before upgrading to the next release.

Entities

The Kit type of Product will be deprecated, which means that we’ll do base testing only and will be removing this feature in a future release. Please update your customizations to not use this entity.

Upgrade rules

We’re making database merge mandatory on upgrade. This means that you won’t be able to bypass this process during the upgrade from CRM 2013 to the next release of CRM.

Email Router

Support for Exchange 2007 connectivity to and from the CRM Email Router will be deprecated, which means that we’ll do base testing only and will be removing this capability from the CRM Email Router in a future release.

Browsers

We’re dropping support for Internet Explorer 8 and Internet Explorer 9.

Note that Internet Explorer 8 and 9 won’t route to Microsoft Dynamics CRM for phones by default, they will continue to route to the main application. However, they won’t provide an optimal experience and any issues reported will need to be validated on a supported browser.

2007 SDK SOAP Endpoint

We’ll be removing this endpoint, which was deprecated in CRM 2013. You shouldn’t use this endpoint for any new extensions.

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