{Information}CRM 2013/2015: Where did my subgrid ribbons go?

Recently I have been working a lot over CRM 2011 and often get into CRM 2011 mindset of things. I was recently asked to have a button enabled only when subgrid record is selected. I went on to my CRM 2015 online environment and was trying to find the subgrid ribbon buttons. To my surprise, I could not locate them.

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So I went a bit here and there. The user experience in CRM 2013/2015 for subgrids was changed . So first you need to click the button highlighted in green:

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There is where you will see your subgrid ribbon and detailed subgrid:

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I see people want to keep using main form ribbon to add buttons for sub grids and do unsupported methods to see what is in subgrids. I do not think it is the right approach. Anyhow on main form subgrid you can only select one row at a time.

We should go by new user experience for the new version. Still, If there is the same way needed, a better way is to develop HTML webresources.

Hope it helps!

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{Zero code Development} Create Task based on incoming email body for urgent mails

Requirement: On an incoming Email in CRM, if body contains words like Urgent, Critical than it should create task for it and assign to the intended team.

Resolution: Workflow for it.

Create a workflow as per following screens:

1. Workflow:

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2. Condition in Detail:

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3. When condition is true, create task with following properties:

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Note: HTML tags will be included in description, to filter them custom workflow step is required.

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Hope it helps!