One of the recent queries I found on forum is a way to process out of box, if something enters my queue do some tasks creation as well.
I was researching on it and found the following possible way to achieve this.
Create a Workflow on Queue Item entity:
Now processing part. Check condition for Queue name in condition:
Then processing:
Ask your Query : Click here
Hope it helps!
Hello, this help me to control my queue.
Hi Bruno,
Happy to help! Happy CRMing.
Thanks and Regards,
Deepesh