{Information}Dynamics CRM 2015 Online Licensing Model

Microsoft plans to offer the following competitively priced license options for next release of Microsoft Dynamics CRM Online:

Professional ($65*) For the core CRM users, who need the full capabilities of Microsoft Dynamics CRM including sales force automation as well as marketing and customer care.  We believe most users will find this license best fits their needs.

Basic ($30*) For sales, service and marketing users who need to manage accounts, contacts, leads, cases and access custom applications as well as for business analysts who require reporting capabilities. 

Essential ($15*) For light-weight users who need to access custom applications developed in house or by our vast network of partners.

(*) CRM Online list price shown per user per month in USD, actual pricing might vary by geography. Other fees may apply for add-on services such as additional storage, testing and production instances. Prices are exclusive of any fees you may incur to procure Internet connectivity.

Features listed below:


Hope it helps!

{Issue Resolution}Solution Compatibility: CRM 2013 to CRM 2015

Recently an old colleague of mine was Upgrading from CRM 2013 to CRM 2015, some of the solutions he wanted to try for 2015 trial online. When he was trying to upload CRM 2013 solution there he was getting the error:


This is because, solution upgrade is not allowed.

Although unsupported here is a resolution:

Step 1: Extract the zip file to your computer.

Step 2: Open solution.xml file and change the first line to this:

<ImportExportXml version=”7.0.0000.3544″ SolutionPackageVersion=”7.0″ languagecode=”1033″ generatedBy=”CrmLive” xmlns:xsi=”http://www.w3.org/2001/XMLSchema-instance”&gt;

WordPress does not let me paste closing ‘>’ tag but this needs to be put to the end of above line instead of &gt;

Step 3: Zip the file and import again. You will be able to import the solution to CRM 2015 online now.

Note: This should only be tried for trial/testing purposes, not for live systems. If you have a live system with this issue, contact Microsoft support and they will give you a way.

Ask your Query : Click here

Hope it helps!

{Happy milestone} Celebrating a Century of Dynamics CRM blogs

Today, I am posting my 100th article on Dynamics CRM. To celebrate, I’m going to analyse the content of my first 100 articles.

In July 2013, I started writing some articles on Dynamics CRM, developing some tools in my spare time. Getting involved with various kind of experiences on Dynamics CRM. This blog has over time been a keen source of inspiration for myself to keep learning and sharing ideas. I did not have much information to start with but my objective was to write something which is new and innovative.


When you keep writing, you develop some thoughts and I have been lucky enough to keep having the motivation, I hope it will continue.


Here is a list of my best blogs, all time:


Hope it helped you!

{Scripting} Opening Print preview through JavaScript for Dynamics CRM 2013/2015

Recently I was going through some CRM forums and found out that there is a way to open print preview via JavaScript as well.

Add following function and call it from wherever you want on form:

1. function PrintPreview() {


3. window.open(Xrm.Page.context.getClientUrl() + “/_forms/print/print.aspx?allsubgridspages=false&formid=” +

4. Xrm.Page.ui.formSelector.getCurrentItem().getId() + “&id=” + Xrm.Page.data.entity.getId() +

5. “&objectType=” + Xrm.Page.context.getQueryStringParameters().etc);

6. }

Ask your Query : Click here

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{Zero code Development}Dynamics CRM 2013/2015 Charts for Business Process Flow Stages

Requirement: Show charts by Business process stages.




IF you think it is straight forward, no it is not – there needs to be work done before it is possible to achieve this. The reason being CRM only stores staged and processeid (Not the actual stage and process names). So Part 1 of this task is to

Part 1 Set Text fields for Current Process and Stage: Workflow


Look at image above, in my case I added two text fields in Opportunity to store Business process stage and Business Process selected.

Workflow below:


Should run on change of following fields:


Update Opportunity Step:


Part 2: Now start working on charts:

Refer screens below to configure charts:




Now this can be added to Dashboards, to get an overview of Business Process stages.

Ask your Query : Click here

Hope it helps!

Browser Support for CRM 2015

Supported versions of Internet Explorer

The following two sections list the supported operating systems and versions for the Microsoft Dynamics CRM web application when you run Internet Explorer.

Supported operating systems when you use Internet Explorer

The following operating systems are supported for the Microsoft Dynamics CRM web application:

  • Windows 8.1 supported when you use Internet Explorer 11
  • Windows 8 supported when you use Internet Explorer 10
  • Windows 7

Supported versions of Internet Explorer

The Microsoft Dynamics CRM web application can run in any of the following Internet Explorer versions:

  • Internet Explorer 11
  • Internet Explorer 10


Although you may be able to use Internet Explorer 8 or Internet Explorer 9, those web browsers are not recommended and are not supported with this version of Microsoft Dynamics CRM.

Using plug-ins or other third-party extensions in your browser can increase load times on pages with lists of data.

Supported non-Internet Explorer web browsers

The Microsoft Dynamics CRM web application can run in any of the following web browsers running on the specified operating systems.

  • Mozilla Firefox (latest publicly released version) running on Windows 8.1 or Windows 8, or Windows 7
  • Google Chrome (latest publicly released version) running on Windows 8.1 or Windows 8, or Windows 7, or Google Nexus 10 tablet
  • Apple Safari (latest publicly released version) running on Mac OS X 10.8 (Mountain Lion), 10.9 (Mavericks), or Apple iPad

Source: Technet

Ask your Query : Click here

Hope it helps!

{News} Supported configurations post CRM 2015 and beyond

Changes in supported platform software

For the next release, we’re removing the following operating systems from our Microsoft Dynamics CRM Server support matrix:

  • Windows Server 2008
  • Windows Server 2008 R2
  • Windows Small Business Server (All versions)

We’re removing the following SQL Server versions from our Microsoft Dynamics CRM Server support matrix:

  • Microsoft SQL Server 2008
  • Microsoft SQL Server 2008 R2

We’re removing Microsoft Dynamics CRM for Outlook support for:

  • Windows Vista
  • Windows Server 2008 Remote Desktop Services
  • Windows Server 2008 R2 Remote Desktop Services
  • Microsoft Office 2007

Our current plan for Microsoft Dynamics CRM Server is to target only Windows Server 2012, Windows Server 2012 R2, and SQL Server 2012 for the next release time frame.

Note that we’re exploring support for SQL Server 2014 with Microsoft Dynamics CRM Server, but we haven’t made a decision at this time.

Changes in items specific to the CRM application

Client API (JS)

We’re removing the following client SDK (JavaScript) APIs:

This means that if your customizations are using any of these API commands, your code will likely break after you upgrade CRM.

We’re modifying the possible return values from Xrm.Page.ui.getFormType to remove the Read Optimized and CRM 4.0 QuickForm Types. This means that we’re removing two values from the possible results of getFormType. However, it’s unlikely that your code will be affected by this because we removed the forms types in CRM 2013.

Please see Client-side Context Reference for CRM 2013 for alternative methods to use

Form system

We’re removing the following form items:

  • Read-optimized forms
  • CRM 2011 forms that were updated in CRM 2013

This means that you must upgrade your forms to use the new CRM 2013 form system before upgrading to the next release.


The Kit type of Product will be deprecated, which means that we’ll do base testing only and will be removing this feature in a future release. Please update your customizations to not use this entity.

Upgrade rules

We’re making database merge mandatory on upgrade. This means that you won’t be able to bypass this process during the upgrade from CRM 2013 to the next release of CRM.

Email Router

Support for Exchange 2007 connectivity to and from the CRM Email Router will be deprecated, which means that we’ll do base testing only and will be removing this capability from the CRM Email Router in a future release.


We’re dropping support for Internet Explorer 8 and Internet Explorer 9.

Note that Internet Explorer 8 and 9 won’t route to Microsoft Dynamics CRM for phones by default, they will continue to route to the main application. However, they won’t provide an optimal experience and any issues reported will need to be validated on a supported browser.

2007 SDK SOAP Endpoint

We’ll be removing this endpoint, which was deprecated in CRM 2013. You shouldn’t use this endpoint for any new extensions.

Source: Click here

Ask your Query : Click here

Hope it helps!