Microsoft Dynamics CRM

{QUICK TIP} SUPPORTED Configurations for server side sync for CRM 2013/2015

Recently was asked for supported configurations for server side sync for CRM 2015 online. Here is the matrix:

CRM deployment

Email system

Email synchronization

Appointments,

contacts, and tasks synchronization

Protocol

CRM (on-premises)

  • Exchange Server 2010 
  • Exchange Server 2013

Yes

Yes

Exchange Web Services

CRM (on-premises)

  • Gmail
  • Yahoo! Mail
  • MSN1
  • Outlook.com 1
  • Windows Live Mail 1

Yes

No

POP3/SMTP

Microsoft Dynamics CRM Online

Exchange Online

Yes

Yes

Exchange Web Services

Microsoft Dynamics CRM Online

  • Gmail
  • Yahoo! Mail

Yes

No

POP3/SMTP

Source: Technet

Hope it helps!

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