{CRM 2016 and 2016 Update 1} Enable custom entity for Interactive Service hub

Have you seen Interactive Service hub feature introduced in CRM 2016? You can configure custom entities to appear in your Interactive Service Hub UI:

During Entity creation, remember to tick this option:


During field creation, remember to tick this option if you want to have sorting and filtering for that field in Interactive Service hub:


Next, want to navigate to the Interactive Service hub. Now this can be done Via Sitemap itself.

Settings->Application ->Interactive Service Hub


It’s significantly faster to Load now in CRM 2016 Update 1!

Newly selected entity is available now:




Hope it helps and Happy CRMing!

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