Thanks to the 200+ subscribers on YouTube channel PowerOfD365

I am writing this short note to thank all the wonderful readers of my blog and subscribers to my new YouTube channel.

Few months back, I had started video blogging on YouTube with my channel PowerOfD365.

Currently there is a series running on it called D365 Power Mantra which includes interviews, demos, presentation and trainings.

Thanks to all of you that I touched 200+ subscribers on YouTube today.

Power 365ing as usual!

Reach out to deepesh.somani@dynamisity.com for your D365, Power platform and AZURE needs.

{DYNAMICS VERIFIED PROFESSIONAL 2019} INTERVIEW WITH ELENA BAEVA

Elena Baeva is a Dynamics 365 Veteran and always been a great supporter of Dynamics community and shares great passion for the product. Currently She works as CEO at 365 Talent Portal. Many of us have had the privilege to use the wonderful platform created by her to help in our training and consulting needs. She is also an avid supporter of Women in Tech initiative and promotes being inclusive at workplaces.

Here are her experience shared in form of an interview. It was an inspiring experience for me to know. Here it goes:

  1. Name, current job title and social media links please

Elena Baeva, Founder and CEO of 365 Talent Portal

https://www.linkedin.com/in/elenabaeva/

  1. What does an average day at work look like

When I’m not travelling, I’m usually in our beautiful central London office and sit with my team. We have a lot of internal planning meetings. I also spend hours on calls with Microsoft, customers, consultants, advisors or our other team-members in USA and South Africa. When I’m on the road, it’s often because I’m attending events where I am either presenting or meetings with Microsoft or partner organizations. My schedule is packed with various exciting sessions, meetings and social gatherings in the evening.

  1. What different roles/Job titles have you had whilst using CRM

Most of my career has been associated with the use of CRM😊 CEO, Commercial Director, then at Microsoft – Partner Account Manager, Solution Sales Professional.

  1. What job did you did before you starting using CRM

I’ve had some kind of CRM in all my roles, even if it wasn’t always Microsoft Dynamics CRM.

  1. What was the first version of Microsoft Dynamics CRM you worked with and how long have you been using Microsoft Dynamics CRM

I’m a CRM veteran😊 Version 1.2 back in 2003. This tells you something about my age!

  1. How do you stay up to date with the CRM

At 365 Talent Portal we work closely with Microsoft on helping the consultants around the world stay up-to-date. This means we get access to a lot of free online learning and guides through the Dynamics Learning Platform.

  1. What one feature would you add to CRM Product.

I am not really sure – there are so many great solutions developed by the partner community. On one hand, it would be great for Microsoft to expand their features but, on the other hand, it is nice to have the opportunity for the partners/consultants to build their own IP and monetize it.

  1. What is the best tool/solution you have used recently

I love Microsoft Teams. We started using it last year but it was lacking many features. Then recently I had a chance to use it again and I’m really impressed with it.

  1. What CRM certifications do you have, do you try and keep up to date with CRM certifications

None, I’m afraid😊 I am really privileged as we have thousands of certified CRM consultants around the world as members. They are highly skilled and our customers hire them directly. I am not involved in any CRM deliveries myself but I’d like to read about the new product updates without having to go through the certifications. I need to be able to understand the scopes of the projects and the requirements as well as advise our customers on training or deployment.

  1. How important is it to have good business analytical skills working with Microsoft Dynamics CRM.

I would say this depends on the role. From what I’ve seen among our customers, it’s more important for functional roles and not so much for developers.

10 How useful is it to have programming knowledge to become a good Microsoft Dynamics CRM Professional?

My answer would be the opposite of the previous one😊 In my opinion it’s super important for technical consultants or developers but less so for functional professionals.

  1. How often do you travel as a Microsoft Dynamics CRM Professional?

I do travel internationally about once a month, sometimes more often. We work with some CRM professionals who are always on the road deploying international roll outs or delivering multiple courses for Microsoft around the world.

  1. Can you see yourself not using CRM in your career in the future

Not really – I can probably see myself using it even when I retire!

  1. What are your hobbies outside of CRM

ERP😊 I’m joking even though I spend half on my time on ERP deployments/training. I love travelling to exotic destinations, yoga, swimming, cooking and walking dogs with my daughter and husband.

  1. What was the last book you read and what was the last film you watched

I recently re-read “The Little Prince” with my daughter. It’s one of my favourites and I think it resonates so well not just with kids but with adults too.

The last film I watched was “Frida”. It’s an old film from 2002 and it’s about Frida Kahlo. It is not only a beautifully made film, but the story of her life is really inspirational. She achieved so much despite her physical disabilities.

  1. Has CRM ever got you in trouble with your partner/family.

Not really, my husband is also a CRM enthusiast! Our real challenge is to stop talking about work.

  1. Have you friends ever told you to stop talking/tweeting/blogging about CRM? What does your partner/family member(s) think of CRM

My friends are very supportive of the noise I make on social media. Luckily my husband has even more experience than me with CRM.

  1. Tell me something interesting/unusual about yourself

I was recently invited to join the The Women in Technology Board in the UK and I work closely with the global team helping them expand internationally. We are all very passionate about encouraging young girls to consider a career in tech. In the UK only 24% of girls pursue STEM subjects so our aim is to encourage higher take up. In addition, we need to change the perception of the tech sector – it’s not all about programming, you could be in other roles: marketing, sales, customer service, etc… A young girl coming out of school or university could have so many opportunities open to her locally and globally. There is a massive shortage of talent in our sector and the career progression could be super-fast and stellar.

  1. Who is the first CRM Expert you remember reading/seeing

When I joined Microsoft back in 2004, they introduced me to David Brown and he was the CRM expert in our team. He had a great career at Microsoft and is currently in a senior EMEA position.

  1. Tips for someone who wants to become a CRM Expert

This is one of the hottest areas in tech and it will change your life! Honestly, you’ll probably have so many opportunities you have never dreamed of. One tip – you might also consider expanding your skills with PowerPlatform as they go hand-in-hand and this will help you differentiate yourself. There are very few people who understand both so you’ll be on super high demand.

Thanks for such great detailed answers Elena!

Hope it helps and happy 365ing!

Any problem in CRM – end user,Microsoft partner or an individual?

Problem Area – Technical, Functional, Training, Development or consulting?

I am here to help, get in touch here: Click here

ABOUT THE AUTHOR:

Twitterhttps://twitter.com/msdynamicsblog
LinkedInhttps://www.linkedin.com/in/deepesh-somani-00296932

Google Play Store:

https://play.google.com/store/apps/details?id=com.dynamicsofdynamicscrm.msdynamicsblog&hl=en

 

{Thursday Update}Dynamics Power Mantra on Upskilling

This is part of the series to share a Dynamics Power Mantra every Thursday.

This one is about Upskilling and have chosen an outdoor location for the video.

Apologies if it is a bit raw in nature. The next set of videos will be more technical and indoors.

Hope it helps and Power 365ing as usual!

Any problem in CRM – end user,Microsoft partner or an individual?

Problem Area – Technical, Functional, Training, Development or consulting?

Let me and my team assist you, get in touch here: Click here

ABOUT THE AUTHOR:

Twitter: https://twitter.com/msdynamicsblog
LinkedIn: https://www.linkedin.com/in/deepesh-somani-00296932

Google Play Store:

https://play.google.com/store/apps/details?id=com.dynamicsofdynamicscrm.msdynamicsblog&hl=en

{Happy News} D365 champs hit 1000 LinkedIn followers

Hello everyone in the wonderful Microsoft community. D365 champs – Power platform and Dynamics 365 community hit 1000 followers on LinkedIn.

This is a great appreciation for all the folks who have endlessly supported champs. Thanks to everyone and champ leads.

Hope it helps and Power 365ing as usual!

Any problem in CRM – end user,Microsoft partner or an individual?

Problem Area – Technical, Functional, Training, Development or consulting?

Let me and my team assist you, get in touch here: Click here

ABOUT THE AUTHOR:

Twitter: https://twitter.com/msdynamicsblog
LinkedIn: https://www.linkedin.com/in/deepesh-somani-00296932

Google Play Store:

https://play.google.com/store/apps/details?id=com.dynamicsofdynamicscrm.msdynamicsblog&hl=en

{Happy Milestone}400000+ hits and a Thank you note!

Thank you note for all the readers of CRM community and Microsoft, I crossed 400000+ hits on my blog and was read in 187 countries in its journey so far.

Hope it helps and Power 365ing as usual!

Any problem in CRM – end user,Microsoft partner or an individual?

Problem Area – Technical, Functional, Training, Development or consulting?

I am here to help, get in touch here: Click here

ABOUT THE AUTHOR:

Twitterhttps://twitter.com/msdynamicsblog
LinkedInhttps://www.linkedin.com/in/deepesh-somani-00296932

Google Play Store:

https://play.google.com/store/apps/details?id=com.dynamicsofdynamicscrm.msdynamicsblog&hl=en

{Quick Reference} Dynamics 365 cheat sheet for Plugin Development

Few weeks back Dynamics 365 cheat sheet for client API XRM object was released.

Please refer the following link for downloading your free copy of Dynamics 365 cheat sheet for client API XRM object : Click here

Have you been looking for a quick reference for Dynamics 365 Plugin development for your developers or technical consultants?

Just fill the form below to get your free copy of Dynamics 365 cheat sheet for Plugin development:

Hope it helps and Power 365ing as usual!

Any problem in CRM – end user,Microsoft partner or an individual?

Problem Area – Technical, Functional, Training, Development or consulting?

I am here to help, get in touch here: Click here

ABOUT THE AUTHOR:

Twitter: https://twitter.com/msdynamicsblog
LinkedIn: https://www.linkedin.com/in/deepesh-somani-00296932

Google Play Store:

https://play.google.com/store/apps/details?id=com.dynamicsofdynamicscrm.msdynamicsblog&hl=en

{Quick Reference} Dynamics 365 cheat sheet for Client API Xrm object

Have you been looking for a quick reference for Dynamics 365 XRM Client API and could not find one?

Just fill the following form to get your free copy of Dynamics 365 cheat sheet for Client API Xrm object:

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Hope it helps and Power 365ing as usual!

Any problem in CRM – end user,Microsoft partner or an individual?

Problem Area – Technical, Functional, Training, Development or consulting?

I am here to help, get in touch here: Click here

ABOUT THE AUTHOR:

Twitterhttps://twitter.com/msdynamicsblog
LinkedInhttps://www.linkedin.com/in/deepesh-somani-00296932

Google Play Store:

https://play.google.com/store/apps/details?id=com.dynamicsofdynamicscrm.msdynamicsblog&hl=en

{Happy note and Book Launch} Power Platform Happy hour Singapore and Launch of my book Mastering Dynamics 365 Customer Engagement.

Today evening we were the third in the world after London and Heliniski to host our Happy Hour from Singapore and being the first one from Asia!

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Let us start with thanking Mark Smith for his new initiative Power Platform Happy Hour!

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We did few things same and some newer things. 5 MVPs connected on to this Happy hour, some virtually on Skype for Business!

Myself from Singapore

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Not to forget the champs Jeeva and Kasun from Singapore

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Nishant from Dubai

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Debajit from Bengaluru

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Sahan from Australia

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Nadeeja from Australia:

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Multiple community heads joined:

William from TDG

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Simaranjit from Sydney

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4 people got goodies which were e-books to my new book. Third one and one of my hardest projects : Mastering Dynamics 365 Customer Engagement which was launched here!

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Not to forget the support from Microsoft in the form of Sanjeev!

Some more pictures:

Virtually happy!

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Next time Please connect if you want to join us virtually.

Whom we might meet next time:

Lucy from UK:

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And Mark as well!

Awesome times for the community for sure! This was the power of the community and thanks to you all for all the support!

Hope it helps and happy 365ing!

Any problem in CRM – end user,Microsoft partner or an individual?

Problem Area – Technical, Functional, Training, Development or consulting?

I am here to help, get in touch here: Click here

ABOUT THE AUTHOR:

Twitter: https://twitter.com/msdynamicsblog
LinkedIn: https://www.linkedin.com/in/deepesh-somani-00296932

Google Play Store:

https://play.google.com/store/apps/details?id=com.dynamicsofdynamicscrm.msdynamicsblog&hl=en

{Quick Notes} Mixed reality and Dynamics 365: A Game changer

Recently traversed through the Mixed reality upcoming offerings from Dynamics 365 for Mixed reality based scenarios and definitely the next wave of offerings combined with the power of Mixed reality, HoloLens and Dynamics 365 will be a game changer for the industry.

Mixed reality is also referred to as Hybrid reality and basically is merger of the real and virtual worlds to produce an environment where physical and digital objects co-exist.

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Microsoft has classified current wave of Mixed reality offerings for Dynamics 365 under 3 apps:

· Dynamics 365 Guide in Preview: This is basically an app for HoloLens in preview which assists in building holographic guides which can be used by employees to get holographic instructions as and when they need them.

· Dynamics 365 Layout: This app lets you project 3-D models to be available to be mapped in the physical world which are merged as holograms. This can be utilized to actually sense the spacing before starting the final layout of the given space.

· Dynamics 365 Remote Assist: This app will be video and calling enabled on a HoloLens and can help an employee or technician in field or site/factory to synchronize with an expert to solve the problem at the location. For example an issue with a machinery in a factory.

Thanks Microsoft to give 3 more reasons to keep us so excited and also to open up new arenas of cutting edge solutions to be delivered to the customers.

Note: This blog is based on pre-release documentation and information is subject to change based on release from Microsoft.

Hope it helps and happy 365ing!

Any problem in CRM – end user,Microsoft partner or an individual?

Problem Area – Technical, Functional, Training, Development or consulting?

I am here to help, get in touch here: Click here

ABOUT THE AUTHOR:

Twitter: https://twitter.com/msdynamicsblog
LinkedIn: https://www.linkedin.com/in/deepesh-somani-00296932

Google Play Store:

https://play.google.com/store/apps/details?id=com.dynamicsofdynamicscrm.msdynamicsblog&hl=en

{DYNAMICS VERIFIED PROFESSIONAL 2019} INTERVIEW WITH RAMI MOUNLA

rami

Rami Mounla is a Dynamics 365 SME and always been a great supporter of Dynamics community and shares great passion for the product. Currently he works as Solution Architect at DXC New Zealand.

Here is his experience shared in form of questions. It was an awesome read. Here it goes:

1. Name, current job title and social media links please

I am Rami Mounla working as a Solution Architect at DXC New Zealand. You can find me on Twitter @ramimounla or on LinkedIn.com/in/ramimounla

2. What does an average day at work look like

Depending the season my days look different. Typically it goes like this:
6:30am woken up by my boys
7:30am commuting on the train and doing some reading (up-skilling, catching-up on work, etc.)
8am I’m in the office getting on top of any correspondence and preparing for the stand-ups.
9am stand-ups start in New Zealand
11am Australian stand-ups start.
In between and till 5pm I’ll be doing my day job, implementing Dynamics, meeting with customers, conducting workshops, pre-sales, etc.
5pm till 9pm is family time.
9 to 2am is when the real work starts. Catching up on what I had to be working on me during the day, doing my community work, and getting ready for the next day.
6:30am boys are jumping on the bed…

3. What different roles/Job titles have you had whilst using CRM

Over the years my career mainly focused on technical Dynamics CRM consultancy and architecture. More recently I held a Practice Lead position at Datacom.

4. What job did you did before you starting using CRM

Before venturing into Dynamics I was a .NET developer. I also did some CMS work with a range of platforms as well as SharePoint consultancy.

5. What was the first version of Microsoft Dynamics CRM you worked with and how long have you been using Microsoft Dynamics CRM

First version of Dynamics was 3.0. Someone asked me to make a field mandatory. I was impressed with how easy it was to do it. That was back in 2008.

6. How do you stay up to date with the CRM

Being part of the community, it’s difficult not to keep up-to-date. I am usually anticipating new features (always check the release notes in case you missed something), talking to Microsoft about upcoming features, tapping into preview program, giving feedback and of course following the fantastic MVP family and the news they share.

7. What one feature would you add to CRM Product.

From a customizer point of view, I would love to search for attributes/forms/views etc when I am in the admin area. I believe this was finally added to CDS but it would be great to see it everywhere. From an admin, I would love to manage backups that last more than a few days (a year would be great). From an end-users perspective, the advanced find needs to be improved especially when it comes to 1:N (search a record that does not have a related X).

8. What is the best tool/solution you have used recently

It’s difficult to talk about tools without mentioning XrmToolBox. Every time I am trying to get some insight, change an under-the-hood value, bulk settings, etc. XrmToolBox always has a plugin for it. If it doens’t then you can build one. I am a big API fan and adding that polished interface on top makes it so much easier. I also love the REST editor provided by Jason Lattimer.

9. What CRM certifications do you have, do you try and keep up to date with CRM certifications

I had the full lot back in the CRM 2011 days. Since I became practice lead and MVP my focus shifted.

10. How important is it to have good business analytical skills working with Microsoft Dynamics CRM.

Unless you are a coding monkey having analytical skills is a must.

1. 10 How useful is it to have programming knowledge to become a good Microsoft Dynamics CRM Professional?

Depends on your career. If you are a solution architect or team lead then you’ll need to know the internals to advise the business and the team. However, for functional consultants or citizen developers, you don’t really need it. You can do a significant amount nowadays without a line of code. But it would help to know the limits and what requires extra customisation.

11. How often do you travel as a Microsoft Dynamics CRM Professional?

With my current role and given we have accounts across the Asia Pacific region I travel at least once a month.

12. Can you see yourself not using CRM in your career in the future

I once had the privilege to address James Phillips in a small group. I thanked him on behalf of the community for the product they have built which I and other have built our careers around. It’s difficult to think of my career without Dynamics but if it is then it’ll be tool agnostic helping the wider enterprise as opposed to one single platform.

13. What are your hobbies outside of CRM

When I am not doing work, chances are I am spending time with my precious wife and two boys. During my own time I have an interest in IoT and green energy.

14. What was the last book you read and what was the last film you watched

The last book I read is called the Innovator’s Dilemma by Clayton M. Christensen. It described how successful companies fail if they don’t embrace the right technologies. Something we see often in our field and something to be cautious about.

Last movie I watches was The Devil’s Bride or Tulen Morsian. A Finnish movie about witch hunting in the Middle Ages. It highlights how powerless minorities can easily be disadvantaged even in today’s world.

15. Has CRM ever got you in trouble with your partner/family.

I wouldn’t say CRM but work in general. I am passionate about the work I do, the products I work with, and the community. Luckily I have an understanding wife and we respect each other’s passion.

16. Have you friends ever told you to stop talking/tweeting/blogging about CRM? What does your partner/family member(s) think of CRM

I never had a complaint about my work/life balance. I try to keep a healthy balance especially with my young family.

17. Tell me something interesting/unusual about yourself

I can’t otherwise I’ll have to kill you 🙂

18. Who is the first CRM Expert you remember reading/seeing

Back in the days two MVP influenced me (among others). The first is Chris Cognetta back when on-premise was cool. I first met him in an elevator in Atlanta at Convergence, we complained about our cell phones. The second is Daniel Cai for the level of knowledge he has on customisation, API, and integration. I also met him for the first time at Convergence at the Kingswaysoft stand. I shook his hand and thanks him for his great work. They both inspired me to become an MVP.

19. Tips for someone who wants to become a CRM Expert

Be passionate about it, only produce quality, hold others accountable for their work quality, keep on top of every new release to create the best possible outcome.

Thanks for such great detailed answers Rami!

Here is a certification of appreciation from our end:

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Hope it helps and happy 365ing!

Any problem in CRM – end user,Microsoft partner or an individual?

Problem Area – Technical, Functional, Training, Development or consulting?

I am here to help, get in touch here: Click here

ABOUT THE AUTHOR:

Twitter: https://twitter.com/msdynamicsblog
LinkedIn: https://www.linkedin.com/in/deepesh-somani-00296932

Google Play Store:

https://play.google.com/store/apps/details?id=com.dynamicsofdynamicscrm.msdynamicsblog&hl=en